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Geek Studio FAQ's

In case your primary issue was not fixed by our technician and you are not satisfied with the services, please contact us within 14 days of purchase and you are entitled to a full refund, no questions asked. Feel free to call us to discuss the matter and we look forward to assist in either resolving the issue or processing a refund according to the issues that were not fixed.

Read More: https://www.geekstudio.us/refund-policy.php

You have to visit www.geekstudio.us and select the option of "Book a Technician" at the top right corner of your screen. Once you click it, you have to elect the problem, time & date and fill in the details. All the details with payment will display on the window, and you can proceed further with the process.

Geek Studio accepts Payment from PayPal only.

To instantly connect with the experts of Geek Studio, you can contact us on 1-844-557-5454.

To renew the term service plan, you have to grant the authority to Geek Studio to automatically extend the service plan for every one month by charging you directly from your credit or debit card. Further, for every month you will get monthly renewal rates.

Read more: https://www.geekstudio.us/terms-of-service.php

To access the remote control, the expert will provide you with a 6-digit code. To enter this 6-digit code, you have to open the URL - www.logmein123.com. Now, press the download button and let the remote access tool download on your computer. Once you download the remote access toll you have to enter the 6-digit code. This will let you start the session and share the screen with the expert. The professional member of our team will further do the process. It is the safest method for remote access sessions. All your data is protected and secure. The experts will perform their duty and fix the problem encountering by your machines.

Geek Studio is certified with BBB (Better Business Bureau), Secure Trust (Trusted Commerce), GoDaddy (verified and secured), Trust Lock (verified business, SSL, & Privacy), and Authorize.net.

To apply for a franchise of Geek Studio, you can send all the details and your proposal on the email address info@geekstudio.us or you can send you mail to support@geekstudio.us.

Yes, Geek Studio offers free videos and tutorials on their YouTube channel - Geek Studio Complete IT Solutions.